Privacy Policy

Who We Are

San Diego Plumbing & Drain is a licensed plumbing contractor (Lic. #1068964) serving San Diego County, California. We are committed to protecting your personal information and being transparent about what we collect and why.

Information We Collect

We may collect personal information when you:

• —Contact us by phone or through our contact form (name, phone number, email address, service address)
• —Visit our website (anonymous usage data collected via Google Analytics — only if you accept analytics cookies)

We collect only what is necessary to respond to your inquiry, schedule services, and improve our website.

How We Use Your Information

We use the information you provide only to communicate with you about our plumbing services, schedule appointments, and provide estimates. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies & Analytics

This website uses Google Analytics (provided by Google LLC, via googletagmanager.com and google-analytics.com) to collect anonymous data about how visitors use our site — pages visited, time on site, and general location. This helps us understand what content is useful and improve the experience. Google Analytics sets cookies (such as _ga and _gid). No personally identifiable information is sent to Google.

When you first visit, a cookie-consent banner asks for your choice. Google Analytics does not load and no analytics cookies are set until you click “Accept.” If you decline, analytics stays off and your choice is remembered on this device. You can change your choice at any time using the “Cookie Preferences” link in the footer of every page — if you withdraw consent, Google Analytics is switched off and its cookies are deleted from your browser.

We also store a few settings directly in your browser (localStorage): your cookie choice, your light/dark theme, and any accessibility preferences you set with the on-page accessibility widget. These are functional settings only — they contain no personal information and never leave your device.

You can also opt out of Google Analytics across all sites using the Google Analytics Opt-out Browser Add-on.

Service Providers We Use

When you submit our contact form, your information is processed by the following service providers acting on our behalf:

• —Cloudflare, Inc. — hosts this website and provides the Turnstile anti-spam check (challenges.cloudflare.com) that verifies form submissions, and securely stores submitted leads.
• —Microsoft Corporation — delivers your form submission to our business email inbox via the Microsoft Graph email service.
• —Google LLC — provides the anonymous website analytics described above (only if you accept analytics cookies), and serves the web fonts used on this site (fonts.googleapis.com and fonts.gstatic.com). Loading a font shares your device’s IP address with Google but sets no cookies.

These providers process your information only to deliver these services to us and are not permitted to use it for their own purposes.

Data Retention

We keep contact-form submissions only as long as needed to respond to your inquiry and maintain our service records — typically up to 24 months — after which they are deleted. You may request deletion of your information at any time using the contact details below.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any site you visit.

Data Security

We take reasonable steps to protect the information you provide to us. However, no method of transmission over the internet is 100% secure. If you have concerns about the security of your information, please contact us directly.

Your California Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• —Know what personal information we collect, use, disclose, and sell
• —Request deletion of personal information we have collected
• —Opt out of the sale of personal information (we do not sell personal information)
• —Not be discriminated against for exercising these rights

To make a CCPA request, please call us at (619) 715-8233 or email info@sdplumbing.co.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this page periodically.

Contact Us

If you have questions about this privacy policy, please call us at (619) 715-8233 or email info@sdplumbing.co.